The Ole dinner plates, bowls, and coffee cups are made in Portugal. The Royalshopping.com staff wrote in her email, "Further we can inform you that the Ole tableware is produced in Portugal."

The serving dish is made in Denmark because there is "Denmark" mark. The quality of these two versions is totally different. The Denmark one has a very smooth bottom like the Stelton mug saucer and Lladro porcelain. The Portugal one has a very rough messy bottom full of scratches. The weight and color of the outsourced ones are also different. Some are yellower, some are grey, some are 50 gram heavier.

Frankly, I find that the quality of Royal Copenhagen Ole products is so dissapointing. If it is a one-dollar IKEA product, I can understand it. Even IKEA product is better. The outsourced Ole items are totally a far cry from Rosenthal perfect products.

After emailing Royalshopping.com a few times, it finally gives me 20% discount on the defective items. It is a very trivial discount because it gives 60% discount on second assortment items.

In sum, I am absolutely unsatisfied with Royalshopping.com's dubious credibility as a quality store. Never in my eight-year online shopping experience at Amazon.com, I was given bad products like this.

This experience confirms the claim by a Royal Scandinavia staff that Illums Bolighus, the owner of Royalshopping.com, sells many second-assortment items. Selling them to online buyers is a cunning way to get rid of these inferior stuff for a full price.