Thursday, July 21, 2005

Defective Royal Copenhagen Ole Tableware bought from Royalshopping.com

Items bought:
  • 4 Ole dinnerplates in porcelain from Royal Copenhagen, designed by Ole Jensen. Made in Portugal. 199 DKK/32 USD/piece. Two are with a jutting black dot and a big blob.
  • 6 Ole bowls in porcelain from Royal Copenhagen, designed by Ole Jensen, 40 cl. Made in Portugal. 169 DKK/27 USD/piece. Two are seriously scratched, glazed bottom is scraped off.
  • 6 Ole coffee cups, white, in porcelain from Royal Copenhagen, designed by Ole Jensen. Made in Portugal. 149 DKK/24 USD/piece. Two are chipped and cracked on the handles.
  • 1 Ole serving dish in porcelain from Royal Copenhagen, designed by Ole Jensen. Made in Denmark. Length 65 cm. 1650 DKK/267 USD. Cracked.
  • 1 Ole decanter size large, 14.5 cl. 339 DKK/55 USD. Bulging mouth and small bubbles.

You won't see such defects on Royal Copenhagen and Holmegaard items sold in retail stores. If you find them, the local stores usually give you at least 40% discount on the defective items. The question is why I get so many defective stuff from the online order. Is it done on purpose because it is difficult to return these items? Do you think it is proper that a 267-American-dollar serving dish has a crack?

With so many flaws in one order, there is no more quality and fine craftsmanship when customers spend a fortune to get these expensive items. We only buy style, not quality and craftsmanship anymore. But Royal Scandinavia, the owner of Royalshopping.com and Royal Copenhagen, must realize that the style is gone when the craftsmanship is lousy.


1 Comments:

Anonymous Anonymous said...

I was just given the Royal Copenhagen "Ã…rskrus" the annual mug. It's an expensive hunk of clay adorned with a stamped motif. No one can account for taste (or lack thereof)
But: it's made in Sri Lanka. WTF, Sri Lanka? At a cost of around $100 you'd think they could pay first world craftsmen for their labor.

Friday, September 07, 2012 5:36:00 AM  

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